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ServDes2020

2–5 February 2021

RMIT UNIVERSITY, MELBOURNE AUSTRALIA

Adeline Hvidsten

Adeline Hvidsten is Associate Professor of service design at Kristiania University College. She holds a PhD in innovation and entrepreneurship from BI Norwegian Business School, where she explored interorganizational digital collaboration between hospitals and municipalities in public health services. Her thesis focused on the inherent incompleteness of services, consequences for co-design and the role of ICT and politics. Mainly, her research deals with themes of design and innovation, and she is dedicated to the construction of theoretical foundations for studying designing for service.